In a recent email that was sent out to customers nationwide, Papa John’s new CEO, Steve Richie vowed to visit Papa John’s locations across the United States to talk with managers, staff, and franchise owners about what the company can do as a whole to move into a newer, transparent way of doing business. And Mr. Richie held true to his word. Currently, Steve just got finished with visiting Atlanta, Chicago, Detroit, Dallas, and Los Angeles.
Steve Ritchie Papa Johns‘ conversations covered some hard topics such as rebuilding trust with customers in the community and talking to those team members who volunteer in their community about the impact of one person’s bad decisions and the change that needs to occur in image and actions. Mr. Richie did state that after the talks, all the staff was on board and energized to help build a better, more accountable brand of business.
Papa John’s is the third biggest pizza franchise in the United States and as the newer CEO of Papa John’s, Steve Richie is determined to live by the P.A.P.A. motto (People Are Priority Always). Mr. Richie has been with Papa John’s since 1996 when he worked after school for $6.00 an hour at the counter of a Papa John’s restaurant. Steve bought his first restaurant at the age of 18 for $16,000.00. From there, Steve rose through the ranks at Papa John’s. At age 38 Steve was in charge of 4,200 Papa John’s stores worldwide. Mr. Richie has done about every job in the Papa John’s business leading up to his current appointment of CEO at age 41 as mentioned on their website.
Steve has stated in past interviews that pizza was his calling and he has went to “Papa John’s University” almost his whole life. To read more about Mr. Richie’s nationwide talks tour and Papa John’s, please click here.
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